Thanks for shopping at Game and Gamer. If you are not entirely satisfied with your purchase, we're here to help.
You have 7 calendar days to return or request a replacement for an item from the date you received it. To be eligible, your item must be unused, undamaged, and in the same condition and original packaging that you received it.
Equipment that has already been installed or assembled on site, and items showing signs of use beyond inspection, are not eligible for returns or replacements unless they were delivered damaged or defective.
Once we receive your item, we will inspect it and notify you of its status. If your return is approved, we will initiate a refund to your original payment method (or bank transfer for COD orders) within 5–7 business days.
If the return is due to a product defect or a delivery error from our end, we will bear all reverse shipping and collection costs. For other returns, delivery and installation costs may be deducted from your final refund.